Thank you for choosing The Brown Skin Co. for your skincare & waxing needs 🤗💛✨
Located at Trachouse Beauty Lounge
534 State St.
New Haven, CT 06510
203-508-0342
Wednesday - Saturday 10a-6p
Booking confirms you have read, understand & accept all policies.
New appointments are added on the 23rd of each month.
Can't get an appointment for the current month? Get on the waiting list.
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Payments + Fees:
A non-refundable $20 deposit is required at the time of booking & goes towards the balance of your service.
The remaining balance can be paid by debit card, credit card, Zelle, Apple Pay, Cash App, or Venmo. If you have cash please bring the exact amount you wish to pay as change may not be available.
Last-minute cancellations & no-shows that aren't made 24 hours before your appointment start time will be charged a non-refundable, non-transferable fee equal to 50% of the remaining balance.
If the card on file is unable to be charged you must remit payment via one of the options above within 24hrs or be banned from booking until the debt is cleared.
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Rescheduling:
Appointments can be rescheduled (or canceled) by the customer up to 24 hours before the appointment via the links at the bottom of your confirmation/reminder emails. If you are unable to reschedule that means you have missed the window & you should contact me directly via email or phone.
** There is a one reschedule limit after the 24-hour window w/o needing to pay a second deposit. Reschedules must be within TWO WEEKS of the current date. Discounts/deals for specific days do not transfer unless it remains applicable for the new date.**
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Important Health Information:
If any of the following applies to you confirm with your doctor and/or contact me to ensure it is safe to book. If you arrive & your service has to be stopped due to the customers' failure to communicate the full balance will still be charged.
- contagious disease (HIV, Herpes, pink eye, Covid-19, etc.)
- Skin disorders or serious medical conditions
- taking blood thinners
- inflamed acne
- recent cosmetic/reconstructive surgery
If you use any skin-thining products like Tretinoin, Retin-A, or acids like glycolic, salicylic acid, etc., discontinue use 7 days before & 7 days after your wax appointment to avoid skin lifting and/or irritation unless otherwise stated by myself or your dermatologist. A signed note may be required.
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Parking + Arrival:
There is street parking available & a meter machine is located in the middle of the block directly in front of the gated parking lot. Please do not park in any of the parking lots OR the rear of the building. You will be towed at your own expense.
Plan to arrive 5-10 minutes early to find parking. Please TEXT (203-508-0342) to let me know when you have arrived & remain in your vehicle until I give the okay to enter the lounge.
If you are running late please text me before the start of your appointment.
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Check out my website for more information regarding waxing, the best time to book a facial, additional booking information & more!
www.thebrownskinco.com
I can't wait to see your face =)
