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My name is Latrelle & I thank you for considering The Brown Skin Co. for your skincare & waxing needs 🤗💛✨
Located at Trachouse Beauty Lounge
534 State St.
New Haven, CT 06510
475-221-6586 (TEXT only)
Wednesday - Saturday 10a-6p
Booking for each month starts on the last Monday of the current month at 8am.
Booking confirms you have read, understand & accept all policies.
Can't get an appointment? Get on the waiting list.
A valid credit/debit card & a deposit of $15 that goes towards your appointment is required when booking. *all payments are non-refundable*
Appointments can be rescheduled by the client up to 24 hours before the appointment start time. If you are unable to reschedule on your own that means you have missed the 24-hour window & you need to contact me directly via text.
** There is a one reschedule limit after the 24-hour window w/o needing to pay a second deposit. Reschedules must be within TWO WEEKS of the current date. Discounts/deals for specific days do not transfer when you reschedule.**
Cancelations are required at least 24 hours before your appointment. Last-minute cancelations & no call-no shows will be charged a $20 non-refundable, non-transferable fee. If you have booked the Glow With Me service or any of the bundle deals (excluding the Purrrfect Kitty) you will be charged 100% of your total service due to the nature of these appointments. In an effort to serve more clientele, changes made to a bundle package must be communicated within 24-hours to avoid a $20 last-minute change fee. **This payment is a debt, not a deposit, and can not be applied toward a future appointment.**
Important Health Information:
Services may be denied or restricted if you have any of the conditions or are taking any medicine listed below. Please DO NOT book unless you have been cleared by your doctor & talked to me. This is for your safety & a signed document from your doctor may be required. If your appointment has to be stopped due to failure to communicate any pertinent info 100% of your service will be charged.
The Confidential Skin Assessment form must be filled out regardless of service type, this is non-negotiable.
There is street parking available & a meter machine is located in the middle of the block directly in front of the gated parking lot. Please do not park in any of the parking lots OR the rear of the building. You will be towed at your own expense.
Please arrive for your appointment at least 5 minutes early to find parking & TEXT (475-221-6586) to let me know when you have arrived. Please remain in your vehicle until I invite you in.
If you are running late for your appointment please text me ASAP for further information.
You can still be waxed if you are on a light period & wearing a tampon. However, I strongly encourage you to plan accordingly as sensitivity is heightened during this time of the month. Please freshen up before arriving for your appointment.
Cash (exact amount), Apple-Pay, Cash App, Venmo & Zelle *A valid debit card is still required at booking*
Any coupons or gift cards must be applied by you at the time of booking to redeem.
I can't wait to see your face =)
You will receive a text message reminder before your appointment